Phone: (906) 346-7065
Fax: (906) 346-9463
SHIPPING INFORMATION:
Orders are processed and shipped via FedEx ground service, and may take 3 to 14 business days for you to receive depending on
how far your order has to travel from our warehouses in Michigan.
An email notice with your tracking number
will be sent when your order ships.
Actual shipping charges may vary depending on weight and location.
Minimum shipping charge -- $9.95.
For orders over $100.00 -- 10% - 15% depending on state.
Please note: You
will be contacted
if the actual shipping charge is greater than quoted at check-out.
Return
Policy:
After you receive an order you have 7 days to look it over. If you are not
satisfied with your order please contact us before making any returns. We
will attempt to resolve the issue to your satisfaction. In the case of a return
you will need to send the order back in new condition, products should be
un-opened and un-used. Returns must be insured and shipped at YOUR cost. We
are not responsible for returns not received. We strongly suggest that you
ship returns via UPS as they provide a tracking number free of charge. Claims
for orders damaged in shipment must be filed with the carrier. If we make
a mistake with your order let us know and we will issue a call tag (return
pick-up), credit your account, or do what we can to make you happy.
You may call us at 906-346-7065 or email us at Customer
Support and let us know if we can help.
